5

Sean is the best mechanic I've ever had. He solved a tricky problem on my '01 Accord that two dealers and another excellent and highly trusted mechanic couldn't solve. Since I purchased the car used in '05 the gas pedal would stick upon first starting the car, idle was inconsistent, and occasionally it stalled when cold. Others tried fixing by adjusting the idle, replacing throttle body, various sensors, etc... none of these solved the problem. I basically gave up trying to fix until I moved and started going to Sean. I figured I'd ask him what he thought. He narrowed the problem to the right part immediately, and tried one inexpensive quick fix at first. This temporarily improved the problem, but when it wasn't completely fixed we did the more elaborate fix. It has, finally, completely solved the problem, and the cost was very fair.

5

They are the best!

5

I'm elated to report one of the most UNIQUE experiences I've probably ever had when patronizing a business for the first time. Several months ago I'd taken my CRV to the Honda Dealership for a routine oil change, where I was informed that my brakes (all the way around) needed to be changed in the immediate future. Since I hadn't been driving much, I put the recommended repairs off for a few months. Recently I began to fear that I might be pushing my luck with postponing this replacement for as long as I had, so I began searching the internet for a reputable auto repair shop when I came across T & S Auto Repair, who also happened to appear as a Diamond Certified business. They were one of two local Diamond Certified businesses in the area that surfaced during my search and after calling the "other" shop and checking their YELP reviews I decided that I wasn't very impressed with what I was hearing and/or reading, so I contacted T & S, which was a true blessing for me. During my initial phone conversation with Sean (co-owner of T & S) he informed me that RARELY do you need to replace BOTH the front and back brakes at the same time. After speaking with him a little more, I felt very comfortable in scheduling an appointment to have Sean replace whichever brakes actually needed to be replaced. Well, this is where it gets good...no sooner had I driven into T & S when Sean greeted me at my car. Before I could even get out of my car he asked me "Why I was there?" When I reminded him that "I was there for a brake replacement," he proceeded to tell me that he could see just from looking at my brakes (through my open wheels) that I DIDN'T need front NOR back brakes at this time!!! He then proceeded to get a 'brake check tool' (I believe it may be called a "Caliper tool") but don't quote me on that terminology...anyway, he used this instrument to measure my existing brakes and proceeded to tell me that I still have 50% left on my front brakes and 40% left on the back. He then informed me that I probably still have another 10k miles left on these brakes and to go home and come back in another 10,000 miles....WHICH YOU'D BETTER BELIEVE I WILL!!! While driving out of T & S Auto this morning, all I could think was, I can certainly understand how these folks have definitely earned their Diamond Certification. What a breath of fresh air Sean was. I was equally impressed with how clean and organized their shop was as well. Honda has seen the last of me, as well as the rest of my family. I plan on sharing this remarkably, HONEST experience with as many friends and folks as I can. I look forward to giving T & S my future business and having peace of mind knowing that when I do require an auto repair, (which we usually all dread as it is,) at least I can rest assured knowing that it will be done honestly and I'll bet correctly/professionally. Thanks Sean for renewing my faith in auto shops and private business owners.

5

They are very friendly, I had my Highlander's water pump replaced. About $300 less than the dealer quote. He drives the car each time and he checks the sound. He has serviced my car for the past 3 years. I go to the dealer only if I have to.

5

T & S Auto Repair was highly recommended. He has worked on our cars for the last couple of years. Every time we bring our cars in, he does a thorough job and service has always been excellent.!

5

Sean is hands-down the best! I have taken my Audi TT two T&S twice and both times, his exceptional care, his dedication to making sure that we get the best price (for parts, etc.) was not something that I have seen in other shops. I really like this shop. Highly recommended

5

Sean figured out the problem right away. Timely repair at a reasonable price.

5

Sean is the first mechanic I've ever trusted. He puts the true needs of you and your car first. It's like he prides himself to come up with the most efficient answer. Which creates an obvious win/win because you don't pay for all the crap other mechanics want to charge you for. He has an uncanny skill, like a car whisperer, to diagnose from look, sound, smell and intuition. (and all the mechanical tools of course to support this). I learned about Sean from a friend of mine who said Sean was trained as an engineer but decided to become a mechanic because of his love of cars. This would explain his unique and advanced skills. I should have written this review a long time ago. I've never met a mechanic like Sean. JoAnn

5

Sean is very professional and goes above and beyond in taking care of your car. I couldn't pass smog and took my car to him, while he fixed the problem he noticed one of my breaks was put on wrong and fixed it free of charge for me. He is honest and I will definitely come back again for my car problems.

5

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