Sean has been our family mechanic for the last 4 years or ever since they've open this shop. My car wouldn't start on a sunday which is his day off. I called the shop and he answered and helped me. He forwards his calls to his cell on the weekends and if he's not busy with a family functions, he normally would answer or he would text you back to let you know he's busy and will call you back. He's also text savvy. He worked on my car immediately and way past his closing time since I have a 4 month old son and he wanted to make sure the car is ready asap since this car is being used to drive my son. On another incident, I went in for an oil change and Sean found out a lot of problems with my car and had deemed it unsafe to drive and he wouldn't let me pick up the car until it's been serviced since he's worried that we would get into an accident plus we have a baby. Everytime he gives me a qoute, he charges the same as the qoute. When he services your car, he will tell you his findings and will tell you what needs to be done asap and what could wait for another service. Sean is very knowledgeable with all his cars regardless of what model and type. He is also honest, trustworthy, reliable and funny. WE referred his services to our friends and clients. We will continue to bring our cars to have him service it as long as he is still in the business. Sean and his wife Theresa have the best mechanic service and excellent customer service in the bay area.