5

Shun and Theresa are very welcoming and you can tell they are hard workers and very knowlegable. Husband and wife team rocks, not to mention the lovely doggies that great you when you come in the door. Shun was very transparent with the estimate costs of parts and labor and fixed the problems with my Suburban's vibration . He also replaced the back window washer motor and drove me to and from home each time. Very sweet and experienced. I love supporting good, honest people in San Carlos! Go local and go with T & S. thank you!

5

I gave Sean my old Ford truck to tune up prior to a smog check, and he worked miracles on it, including having to drill out and replace a "stuck" distributor. He is refreshingly honest, reliable and very knowledgeable about cars, both old and new. No need to bring your cars anywhere else!

5

Shun is a great mechanic and a great person as well. I had a check engine light for an issue he's never seen before, and assured me he would clear the maintenance code. He properly diagnosed the issue when other repair shops could not give me a straight answer. When we realized the code was not cleared yet, he stayed after hours with me to figure out why the problem wasn't resolved; that is extremely generous and rare from any mechanic in this world. He is truly an honest person and will not try and upsell you with so-called "issues" that may be harmful to your car. He has extreme knowledge of automechanics and is always eager to learn more when he can't find an answer to the problem. His pricing is extremely fair and he deserved every penny. Going to a mechanic is almost as scary as the dentist, but Shun and T & S really made me feel comfortable while being completely honest and professional. Will refer all my friends to see him if they experience car issues!

5

We needed the 60k maintainence for our car and we called around to several places to get bids. Multiple places told us it would be ~$200-400. I then called T & S and they told me all of that is done as part of their standard oil change, which would be $30. I then checked our manual, and sure enough the 60k just needed an oil change and a bunch of things inspected. All other places wanted to charge $100s just to inspect a few things, all of which are part of T & S's standard oil change. That right there is the sign of an honest mechanic. After getting the work done, we learned that T & S's computer actually told them to charge us ~$300, which is in line with the other bids. But after they saw what was actually required for the 60k they refused to charge that much since it's all part of their standard process already - that kind of honesty is hard to find. We were also told our brakes were getting near their end, but they didn't want to replace them yet for us since they still had a little life in them. We will definitely be returning when those brakes do come to their end and for each subsequent oil change that is needed. Thanks for the honest service!

5

Summary: Sean at T & S Auto Repair is the only place I will go for future auto repair work. Excellent service and top notch repair work. 10/10! I had never needed a mechanic before other than routine tire/oil maintenance. However, when my car stalled out and wouldn't restart on El Camino, I wished I had done more research. When the AAA tow driver pulled up, and I asked his opinion of a good local mechanic he recommended Sean and his business T and S Auto Repair. Using the logic that one does not become a tow truck driver and hate cars, I took him up on his recommendation. One of the best decisions I've made for my car. Sean is both mechanic and Co-owner of the business, and demonstrates incredible expertise in his craft, as well as respect for customer experience, which is a rarity in today's world. He gave me a call after running diagnostics on the car (which he didn't charge me for), and let me know what the problem was, and a quote on what it would cost to replace. His costs for the repair were fair and honest, when I asked if there were cheaper parts available, he responded "I will not sacrifice the safety and reliability of my customers' vehicles for inferior parts, all of which come with a lifetime warranty", a customer oriented attitude I found extremely refreshing after dealing with large corporate chain maintenance shops for years. Sean was able to get my Car back running smoother than ever in under 24 hours, which really speaks for itself. As Sean and Teresa will tell you, the company is Diamond Certified in customer satisfaction. Go, meet them, you will not be disappointed.

5

Our family highly recommends this shop. Sean is reliable, honest, trustworthy, thorough and efficient. We feel very fortunate to have found such a great mechanic. Prior to finding Sean, we took our vehicle to two different shops in the same area. We spent so much money only to find out we got ripped off. We ended up meeting someone that referred us to Sean. We were reluctant at first and wondered if we should just pay more and take it to the dealer to fix. We decided to try T&S. Best decision we made!!! Sean took the whole engine apart, found the problem, ordered a new part and fixed it for us within a day. It ended up being electrical issues and he was able to identify the problem right away. His price was fair because and the dealer would have charged us more than triple what Sean charged us. Our car is a 2004 but its running like new again. Thank you so much for all your help! We are more than satisfied. We are so sure we'll be doing business with this place again.

5

I had my Honda CRV towed here at the suggestion of my tow truck driver. Sean was helpful, friendly, and seemed trustworthy right off the bat. He fixed my idle control valve at a price that I felt was really reasonable. The service was fast and my car was ready the next day. He even checked the tire pressure in my other car and put air in the tires for me. How nice! Teresa in the office was very friendly, as well. Overall, I'd say this place is fast, friendly, and reliable!

5

I came by to have my oil changed and they were courteous, professional and efficient. I dropped the car off and walked into Belmont for a burger. An hour later, I came back and they had finished all the work and even patched a nail in the tire. I'm not going to take my car anywhere else in the future.

5

My whole family and all my friends brings all their cars for Sean to service. We have been coming here ever since they've open and they've been in the business for 3 years. Sean is the best mechanic in the Bay Area and services all types of cars. He is honest, reliable and he only uses original parts from the dealer for all the services. Thank you Sean and Theresa for the continued 5 star service that you provide to all my family and friends. We will be sending you more referrals.

5

Summary: Sean at T & S Auto Repair is the only place I will go for future auto repair work. Excellent service and top notch repair work. 10/10! I had never needed a mechanic before other than routine tire/oil maintenance. However, when my car stalled out and wouldn't restart on El Camino, I wished I had done more research. When the AAA tow driver pulled up, and I asked his opinion of a good local mechanic he recommended Sean and his business T and S Auto Repair. Using the logic that one does not become a tow truck driver and hate cars, I took him up on his recommendation. One of the best decisions I've made for my car. Sean is both mechanic and Co-owner of the business, and demonstrates incredible expertise in his craft, as well as respect for customer experience, which is a rarity in today's world. He gave me a call after running diagnostics on the car (which he didn't charge me for), and let me know what the problem was, and a quote on what it would cost to replace. His costs for the repair were fair and honest, when I asked if there were cheaper parts available, he responded "I will not sacrifice the safety and reliability of my customers' vehicles for inferior parts, all of which come with a lifetime warranty", a customer oriented attitude I found extremely refreshing after dealing with large corporate chain maintenance shops for years. Sean was able to get my Car back running smoother than ever in under 24 hours, which really speaks for itself. As Teresa and Sean will tell you, the company is Diamond Certified in customer satisfaction. Go, meet them, you will not be disappointed.

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